How do I change my subscription?

In My pass, view the expiry date and stop renewal. A paid period remains available until its end except refunds or disputes. Open a support case for billing errors or refund requests. Refunds are only confirmed after processing.

1 credit = €1. No acquisition cap or expiry. Credits cover up to 100% of the subscription after applicable discounts, preserving their origin. A fully paid annual subscription, with money, credits or both, allows eligible subscription referral credit conversion without funding another year. A free admin gift is not paid; a genuine third-party payment requires proof for the beneficiary. Only historically proven subscription referral credits are convertible; Pro credits never become cash. Closure preserves rights and a minimal statement, with verified recovery. Real financial operations remain disabled during preopening.

To meet the €0.50 card minimum, some credits remain available. If credits cover the whole period, no card payment is required.

An eligible refund restores the corresponding credits without converting them to money. A failed payment keeps the reservation until payment resumes or its closure is confirmed.