Manage my data and access
Updated on 2026-09-18
Your account and privacy pages explain your rights and the available procedures.
During preopening, only authorised visits are available; live payments and Connect remain disabled. This guide describes functions subject to account eligibility, territory and actual opening. Free services do not require a KiNaFé subscription.
Choose the right procedure
Exporting data, withdrawing a preference and closing an account are different actions. Removing professional access does not automatically close the business.
Request an export
Exports are prepared in a private area. Download requires an authorised session and a temporary link. Keep your copy in a suitable place.
Follow an account closure
Read the consequences and confirm the required steps. Legally necessary records or records linked to disputes may be isolated and retained for their purpose; closure does not immediately erase all evidence.
Ask for help
Choose the appropriate request in the contact form and keep its reference. Do not attach secrets or full identity documents without a need and a suitable channel.