Manage anti-waste stock and collections
Updated on 2026-09-18
An anti-waste offer must clearly explain possible contents, quantities and collection instructions. Discovery and Permanent benefits, as well as Flash offers, are for KiNaFé subscribers. Anti-waste offers can be booked with a free account and a verified email, without a KiNaFé subscription. Anti-waste offers apply only to genuine unsold goods or perishable products at risk of waste. A service, an available appointment or an ordinary promotion is not an anti-waste offer. Explain the risk of waste and specify the products, quantities and collection deadline.
During preopening, only authorised visits are available; live payments and Connect remain disabled. This guide describes functions subject to account eligibility, territory and actual opening. Free services do not require a KiNaFé subscription.
Prepare quantities
Set available quantity and the per-member limit. Check times in the business’s time zone. For food, specify content variations, allergens and storage instructions.
Follow orders
The list distinguishes bookings, payments and collections. A pending payment or expired booking is not collected revenue. The server manages reserved stock.
Confirm at the right time
At collection, check the KiNaFé order and follow the confirmation process. For on-site payment, enter only the amount actually received; never confirm a fictional payment.
Handle cancellation
Follow the rule shown at booking. A late payment with no stock may require a refund; track it until reconciliation. Do not manually create a second sale.